Amazon Q Unleashes AI Assistant for Business Queries: Revolutionizing Data Access and Efficiency

Last Updated: November 29th, 2023 Original Article by The Verge

Amazon Web Services (AWS) has unveiled Amazon Q, a powerful AI-driven chat tool designed to revolutionize how businesses access and utilize their data. Announced during AWS re:Invent by CEO Adam Selipsky, Amazon Q serves as an AI assistant, allowing users to pose specific questions about their companies using their data. This innovation streamlines data retrieval processes, sparing employees from combing through numerous documents. Accessible via the AWS Management Console, individual company documentation pages, developer platforms like Slack, and third-party applications, Amazon Q offers unprecedented convenience.

One notable feature is that questions asked on Amazon Q will not contribute to training foundational AI models, ensuring data privacy. Moreover, Amazon Q is compatible with various models available on Amazon Bedrock, AWS's repository of AI models, offering flexibility to choose the most suitable model for specific needs. It can be seamlessly integrated into various AWS services, including Amazon Supply Chain and Amazon QuickSight, with previews available for these platforms.

Dilip Kumar, VP for AWS Applications, highlights the adaptability of Amazon Q to different services. In contact centers, for example, it operates in real time, providing relevant answers during customer calls. Pricing starts at $40 per agent per month for Amazon Q in Connect, with a free trial available until March 1, 2024.

This introduction of Amazon Q aligns with AWS's commitment to enhancing data privacy and responsible AI practices, including redacting personally identifiable information. As businesses seek efficient and secure data retrieval solutions, Amazon Q emerges as a game-changing tool that promises to redefine data accessibility and productivity in the corporate world.

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