Tidio

Step into the future of customer support with Tidio, where artificial intelligence and personal touch converge to redefine how businesses connect with customers. Tidio's conversational AI, Lyro, tackles up to 70% of customer inquiries, streamlining responses and making customer support as efficient as it is effective.

Engage your customers with conversations that are immediate and natural, boosting your team's ability to provide stellar support without missing a beat. Tidio transforms your approach to customer relations, enhancing interactions with a perfect blend of AI efficiency and human warmth.

• Lyro AI: More than just a chatbot, Lyro mimics human interactions, offering quick and accurate replies that elevate customer satisfaction and keep engagements lively.

• Live Chat and Chatbots: Strike up real-time conversations and automate routine responses. Tidio helps manage inquiries, reduces cart abandonment, and personalizes every chat with greetings and product suggestions.

• Tidio Multichannel: Bring together messages from WhatsApp, Messenger, Instagram, email, and live chat into a single panel. This integration simplifies management and ensures that no customer query goes unanswered.

• Ticketing and Analytics: Keep your support system slick and informed. Tidio offers insights into your team’s performance and the effectiveness of your chatbots, encouraging ongoing improvement.

• Boost E-Commerce Conversions: Enhance engagement in your online store with Tidio’s Live Chat and Chatbots. Personalize offers based on user behavior to turn casual browsers into loyal customers.

• Efficient Support Management: With Tidio Multichannel, streamline your communication channels to save time, avoid missed messages, and deliver a cohesive customer experience across all platforms.

• Automated Customer Support: Let Lyro AI handle the frequent, simpler queries, freeing up your team to focus on providing exceptional service for more complex issues.